Teaching Business Communication is packed with a wealth of new ideas you can use to add value to your course and make it more instructive.

A Behavioral Economist Tries to Fix Email

When Dan Ariely, a behavorial economist, realized that reading and sending emails was consuming an ever-expanding portion of his time—Ariely regularly receives hundreds of emails a day, excluding spam—he wondered if there were something he and others could be doing differently in managing their online correspondence. What small behavioral tricks could he deploy to make the whole ordeal less stressful?

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Why Rejection Hurts So Much — and What to Do About iIt

"Psychologist Guy Winch shares some practical tips for soothing the sting of rejection. Rejections are the most common emotional wound we sustain in daily life. Our risk of rejection used to be limited by the size of our immediate social circle or dating pools. Today, thanks to electronic communications, social media platforms and dating apps, each of us is connected to thousands of people, any of whom might ignore our posts, chats, texts, or dating profiles, and leave us feeling rejected as a result."

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25 Smart Answers to Really Tough Job Interview Questions

Many job interviewers ask tough questions designed to trick you.

We took a look at some of the best responses from Vicky Oliver's book " 301 Smart Answers to Tough Interview Questions" for a better idea at how to handle difficult situations.


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5 Perfect Opening Lines for Your Cover Letter

"When you apply for any job, the very first tool you will use to grab the attention of employers is your cover letter. (Yes, there are of course companies that are so big they don’t have time for cover letters. But plenty of hiring managers at small and mid-sized companies do read them, myself included.) A cover letter highlights the reasons you are the best person for the job and how you will benefit the company. It also demonstrates your ability to effectively communicate your objective and unique value proposition. That’s why the opening lines of your cover letter are so important — you need to hook the employer so they want to continue reading and learn more about you," writes Heather Huhman (photo, left) in a piece at GlassDoor.com.

"There’s no one right way to open your cover letter, but there are a few techniques you can try to make your letter stand out. Here are five ways to write the opening lines of your next cover letter: . . ."

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Want to Speak from the Heart? Answer This Question First

"'Why you?' is the single most powerful question you can ask yourself when you’re preparing to give a professional speech or presentation. It’s where you put aside the day-to-day details of your job and the internal politics of your organization and zoom in on the sense of purpose that guides all your actions."

Read the full article by Allison Shapiro (photo, left) . . .

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Email Killing Your Productivity? Here Are 9 Ways to Fight Back

"One hundred twenty-six. That’s how many emails are expected to be sent and received per business worker, per day, in 2019. Even more startling? We spend 28 percent of our work week on emails. That comes out to more than 11 hours per week."

"While intended to be a productivity tool, for most people, email is a serious distraction that prevents them from getting more important work done. Consider that whenever you stop working on a task to check your inbox, it’s going to take you 23 minutes to get back on track. If you’re the type of person who instinctively opens an email whenever you receive a notification — how can you possibly get anything accomplished?

"The good news is that email doesn’t have to kill your productivity as long as you take the following steps."

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If You Hate Small Talk, Master This Conversation Starter

"For me, there are few things more torturous in life than small talk. I don't care about your sports team. I have nothing interesting to say about the weather, and for the love of all that's holy, don't make me talk about the comparative merits of various afternoon activities at one more kid birthday party," writes Jessica Stillman (photo, left).

"So what can I — and all my fellow small talk haters — do to escape vapid chitchat? . . ."

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We Added New Words to the Dictionary in April 2019

"More than 640 new words, from 'bioabsorbable' to 'bottle episode.'"

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How to Diffuse an Office Conflict in 60 Seconds or Less

"Here's how you can resolve a sudden conflict in 60 seconds or less using the LEAF strategy, although it may not work for deeper, longstanding conflicts."

Read the full article by Chelsea Greenwood (photo, left) . . .

4 Ways to Improve Your Writing This Year

"New Year’s resolutions aren’t always easy to keep. When you try to change a personal habit, it can be hard to stay motivated. But what if instead, you resolved to make yourself a better student or employee by improving your writing skills? It’s a positive goal, and you can achieve it without drastic changes to your daily life. To get started on this resolution, try out these four tips."

Read the full article by Mignon Fogarty, The Grammar Girl, (ph...
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