Teaching Business Communication is packed with a wealth of new ideas you can use to add value to your course and make it more instructive.

7 Strategies to Keep Your Phone from Taking Over Your Life

"When your mind is even slightly resisting a task, it will look for novel things to focus on. And it doesn’t need to look far — only as far as your phone," writes Chris Bailey (photo, left) in a piece at Ideas.TED.com.

"Our smartphones provide an endless stream of bite-sized, delicious information for our brains to consume. It’s easy to get hooked, even to feel addicted. And most of us would prefer not to feel this way. So last year, I started to hack my relationship with my phone, looking for small behavior changes I could make so that I would begin using my phone with intention, not automatically.

"Here are 7 strategies I found useful to prevent phones from taking over our time and attention: . . ."

Author bio – Chris Bailey is a productivity expert and the author of The Productivity Project.

Read the full article . . .

True – False Test on Formatting Business Letters and Emails

"The standards of writing change. What was once correct in business messages now comes across as old-fashioned–or does it? Take this true-false test to check your knowledge of basic formatting standards for business letters and emails."

Take the test by Lynn Gaertner-Johnston (photo, left) . . .

Write It Right in Your New Job

"A man recently contacted me about wanting to be successful in his new job. He realized his writing was not what it needed to be," writes Lynn Gaertner-Johnston (photo, left).

"If you have a new job, congratulations! Being successful in a new position requires learning and doing new things and accomplishing old things new ways. To write successfully in your new position, take the practical steps below."

Read the full article . . .

5 Steps for Effective Business Writing

"A lot of writing for business is sloppy, poorly written, disorganized, littered with jargon, and incomplete. Often it is either too long or too short. All these attributes contribute to ineffective business writing."

"Whether you are writing a sales proposal, an email to your boss, or an instruction manual for a software package, there are certain steps you must follow to be effective.  Follow these five steps: . . ."

Read the full article by F. John Reh at TheBalanceCareers.com ...

The Deadly Customer Service Mistake Your Business Is Probably Making (Without Even Knowing It)

"The customer service mistake that nearly every business makes, over and over again, is to treat every customer the same.  It's understandable that they would fall into this way of doing business, because the alternative-treating every customer as an individual-is more complicated and challenging than pretending that one size fits all."

"Here are just a few of the ways customers are different, and that require you to treat them differently: . . ."

Read the full article by Michah Solomon (photo, left) . . .

The Resume of the Future Will Tell Employers Who You Are, and Not Just What You’ve Done

According to Oliver Staley (photo, left), "Resumes are a poor proxy for a human being."

"Whether on paper or LinkedIn, they may tell an employer about a job seeker’s experience and credentials, but they’re frustratingly silent about almost everything else. They have virtually nothing to say about a candidate’s personality, or their character, or their ability to persuade and communicate—all soft skills that employers consider essential ingredients for success."

Read the full article . . .

127 Top Business Jargon Examples and How to Fix Them

"Skilled business writing rejects jargon. Yet, industry-specific phrases and buzzwords are very commonly used. Even the best writers can fall into the jargon trap if they’re not careful."

"Fortunately, by using the right perspective, you can be revise jargon out of your text or avoid it in the first place. "

Read the full article by Mary Cullen (photo, left) . . .

How You Speak to Coworkers Should Be Different from How You Speak to Friends

"Though business communication may not always be perfectly executed, the "What happened?" method from psychologist Murry Nossel's "Powered By Storytelling" ensures clear and effective business communication."

Read the full article . . .

Free Download: A Guide to Building Conversational Presentations

"As presentation design expert Russell Anderson-Williams points out, 'In this busy world of countless communication channels, having the opportunity to interact with people in person should be something we relish, not squander. We should welcome and seek to build in the opportunity for them to interact with us constantly. We should allow them to guide the flow of our presentation based on what their interests are. And we should not be afraid to have ‘conversations’ rather than traditional presentations.'"

Read the full article by Chelsi Nakano (photo, left) . . .

Stop Ending Your Speeches With ‘Any Questions’ and End with This Instead

"If you're planning to wrap up your presentation with a half-hearted call for "any questions?" followed by a "thank you" and a quick exit, then you haven't planned your whole presentation," writes Deborah Grayson Riegel (photo, left) at Inc.com.

"In fact, you're missing out on a critical opportunity to reinforce your key message, offer a final appeal to gate keepers or decision makers, and make yourself and your pitch memorable."

Read the full article . . .
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