Teaching Business Communication is packed with a wealth of new ideas you can use to add value to your course and make it more instructive.

Write It Right in Your New Job

"A man recently contacted me about wanting to be successful in his new job. He realized his writing was not what it needed to be," writes Lynn Gaertner-Johnston (photo, left).

"If you have a new job, congratulations! Being successful in a new position requires learning and doing new things and accomplishing old things new ways. To write successfully in your new position, take the practical steps below."

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An Awkward Request Phrased Beautifully

Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…

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An Awkward Request Phrased Beautifully

Scenario: Imagine that you run a classy beachside hotel. Many of the hotel rooms have balconies that face the beach. Everyone walking from the beach toward the hotel can see the balconies. When guests hang wet bathing suits, towels, and…

Read more

Do You Give Readers the “Why” They Need?

The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…

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Do You Give Readers the “Why” They Need?

The other night I was traveling from Boston to my home, Seattle. When I arrived at my connection city, Denver, at 7:15 p.m. I received this text message: Your Flight ___ on August 6 from DEN now departs at 11:55…

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Test Yourself: Which Pronoun Is Correct?

There’s a hit song titled “Him and I” whose ungrammatical title and lyrics drive me nuts. A correct title would be either “Him and Me” or “He and I”–never “Him and I.” Why? Because him is an object pronoun, and…

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Test Yourself: Which Pronoun Is Correct?

There’s a hit song titled “Him and I” whose ungrammatical title and lyrics drive me nuts. A correct title would be either “Him and Me” or “He and I”–never “Him and I.” Why? Because him is an object pronoun, and…

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Comments on Taking Notes by Hand or Computer

I accidentally closed the Comments section for last week’s post on taking meeting notes. If you wanted to comment, please do so. I apologize for the problem! Lynn

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Comments on Taking Notes by Hand or Computer

I accidentally closed the Comments section for last week’s post on taking meeting notes. If you wanted to comment, please do so. I apologize for the problem! Lynn

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Should You Take Meeting Notes by Hand or by Computer?

A friend recently complained to me that a young woman at her workplace made fun of her for taking meeting notes by hand. The young woman acted as though my friend–let’s call her Marge–were incompetent: “WHY do you take notes…

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