“Greetings from Apple! Before I start finding a solution to your problem, I want to…” What?! You want to do something else before taking care of my problem? What kind of a helpdesk are you?
Teaching Business Communication
“Greetings from Apple! Before I start finding a solution to your problem, I want to…” What?! You want to do something else before taking care of my problem? What kind of a helpdesk are you?