I want the best in dentistry–not business writing–from my dentist. But I’m still disappointed when I receive a pointless, error-filled email like the one below. In it, I have changed the name of the dental practice to “Your Favorite Dentist.”…
Teaching Business Communication
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An Unimpressive Message From My Dentist
Personal, Tangible Greetings: Why and When to Send Them
When is the last time you sent a card or note to a business associate? If it’s that long, read on for a nudge and some inspiration. The Case for Tangible Messages Thousands of unread messages fill my email inbox,…
How Many Spaces Should Be After a Period? (One vs. Two)
Image from Cult of Pedagogy
Here is a client question received today, which I often hear in business writing courses:
Can Your Writing Pass This Test? Take It to Find Out.
It’s easy to fall into bad writing habits at work. Sometimes it’s because we are racing. Sometimes it’s because we have read enough swollen sentences, obscure acronyms, and endless messages to lower our standards. And sometimes we write on autopilot….
Can Your Writing Pass This Test? Take It to Find Out.
It’s easy to fall into bad writing habits at work. Sometimes it’s because we are racing. Sometimes it’s because we have read enough swollen sentences, obscure acronyms, and endless messages to lower our standards. And sometimes we write on autopilot….
Apostrophe Doubts? Review and Test Yourself.
A dear friend just told me about an embarrassing apostrophe situation she experienced at work. She had just put up a sign with the heading October Birthday’s, which listed employee and member birthdays, when someone stopped and stared grimly at…
Apostrophe Doubts? Review and Test Yourself.
A dear friend just told me about an embarrassing apostrophe situation she experienced at work. She had just put up a sign with the heading October Birthday’s, which listed employee and member birthdays, when someone stopped and stared grimly at…
Nauseous vs. Nauseated–Which Is She?
My dear friend just had major surgery in another city. Texting me to let me know how she is, her husband wrote, "She's nauseous a lot." But is she nauseous or nauseated? What do you think? Word sticklers distinguish between…
Nauseous vs. Nauseated–Which Is She?
My dear friend just had major surgery in another city. Texting me to let me know how she is, her husband wrote, “She’s nauseous a lot.” But is she nauseous or nauseated? What do you think? Word sticklers distinguish between…
Instructional Solutions Celebrates 20 Years [Here is What We Learned]
I’d like to share with you why I founded Instructional Solutions 20 years ago this month and offer three tips about writing, business, and life.
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