When Dan Ariely, a behavorial economist, realized that reading and sending emails was consuming an ever-expanding portion of his time—Ariely regularly receives hundreds of emails a day, excluding spam—he wondered if there were something he and others could be doing differently in managing their online correspondence. What small behavioral tricks could he deploy to make the whole ordeal less stressful?
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"One hundred twenty-six. That’s how many emails are expected to be sent and received per business worker, per day, in 2019. Even more startling? We spend 28 percent of our work week on emails. That comes out to more than 11 hours per week."
“Being overwhelmed is no excuse. It’s hard to be good at your job if you’re bad at responding to people.”