"Conversational skills, active listening, negotiation, conflict resolution, nonverbal communication, collaboration, and productive meetings—prepare students for the demands of workplace communication with Excellence in Business Communication's expanded coverage of interpersonal communication."
Teaching Business Communication
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Improve Your Students’ Knowledge of Interpersonal Communication
How to Be an Amazing Listener
"Good listeners attract people like an ice cream truck attracts kids. Why? Good listeners offer goodies even better than fudgesicles (if that’s even possible): validation, affirmation, and trust. In addition, skilled listening is one-half of good communication, which is the foundation of any healthy relationship," writes Ellen Hendriksen, PhD (photo, left).
"But being a good listener goes way beyond just not interrupting or nodding your head until it’s your turn to talk. Here are 5 ways to make your conversation partner feel like you’re fully tuned in to their personal radio station."
See the 5 ways or listen to the podcast . . .7 Typical Writing Mistakes
"When your job entails putting words together at a breakneck pace, the odds are good that your devious fingers will try to put one over on your brilliant mind. Guest author Shanna Mallon details the seven worst writing mistakes you're probably making right now!"
Read the full article . . .Teach Your Business Communication Students about Intelligent Communication Technologies
Visit http://blog.businesscommunicationnetw…
Intelligent communication technologies are sweeping through business, but only one text explains how artificial intelligence is revolutionizing business communication. Get ready for the future with Excellence in Business Communication, 13th Edition.
Watch the short video . . .Your Students Don’t Need to Wait to Graduate to Apply Their New Communication Skills
Visit http://blog.businesscommunicationnetw…
Your students don't need to wait until graduation to start applying their new communication skills. With Excellence in Business Communication's unique Apply Your Skills Now feature, they'll learn how to use their new skills in a variety of academic and personal scenarios.
Watch the short video . . .6 Unexpected Reasons Employees Quit, Even When You Thought They Were Happy
"Learn to spot these subtle signs to avoid the heartaches and headaches of sudden employee exits."
For Challenging Conversations, Respect Melts Resistance
“The need for respect is intertwined with many basic human needs, but doesn’t receive…well, the respect that it deserves when it comes to workplace performance. It turns out, just about everything works a bit better when we all respect the respect deficit and deliberately do something to address it.”
The Trap of Early Feedback
According to Seth Godin (photo, left), “We skew our thinking based on the first feedback we get. That’s the moment of maximum fragility, and so our radar is on high alert.”
“But the math doesn’t hold up, and this high alert can destroy our most important work.”
Read the full article . . .The Secret to Sounding Smarter in Meetings? Ask the “Dumb” Questions
“Want to communicate more effectively? Then you need to ask more questions. Not just any questions will do; to be really successful, you need to ask the most basic, fundamental questions possible-in fact, the dumbest questions you can think of.
Why? Good question. Because the only way you’ll successfully communicate is by putting yourself in the shoes of your least knowledgeable audience member. To do so, you need to forget that you know anything and ask questions like these: . . .”
Read the full article by Alison Davis of Inc. . . .No, You Can’t Ignore Email. It’s Rude.
“Being overwhelmed is no excuse. It’s hard to be good at your job if you’re bad at responding to people.”
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Bovée & Thill Videos
How You Should Prepare Students for the Mobile Shift in Business Communication
What’s Disrupting Business Communication? Your Students Are Holding It in Their Hands
Have You Prepared Your Business Communication Students for a Mobile Job Search?
Can Your Students Write Professionally for Mobile Audiences?
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