Teaching Business Communication is packed with a wealth of new ideas you can use to add value to your course and make it more instructive.

6 Reasons Why One May Be a Bad Listener (and How to Change It)

"It may seem counterintuitive, but the way to achieve success is to make the people around you successful, says Fred Halstead, author of Leadership Skills that Inspire Incredible Results. “It’s not particularly intuitive; in our society we believe in ‘me first,'” he says."

"To help others succeed you have to become good at listening. Listening is more than simply hearing what someone has to say. You also need to be thinking how you can help the other person achieve the best results by carefully considering their words and asking thoughtful questions, says Halstead [photo, left].

“'If you just hear the words without hearing what the person actually intends to say, you will miss the opportunity to gain the essential clarity and results you seek,' he says."

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Cuba Is Complicated, But Writing Should Not Be

Cuba is complicated. That’s what our guides told us when we asked questions about how things work in the country: Es complicado. Salaries, food, ownership, restoration, politics, global relationships–Todo es complicado. But writing about Cuba should not be complicated. Writers…

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How to Be an Amazing Conversationalist

"Do your conversations constantly fall flat because you keep asking boring and dull questions? Find out exactly what is causing you to do this and start making the improvements you need to become a great conversationalist."

Watch the video by Shogo Garcia . . .

Smart Ways to Handle Snark and Trolls on Social Media

"As a TV meteorologist, Emily Sutton has been on the receiving end of negative comments for a decade. Here’s how she deals with them."

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7 Lessons I Never Forgot from the Best Bosses I Ever Had

"A good boss shows you the ropes of your industry and guides you in achieving your long-term goals."

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Five Ways to Clear Up Fuzzy Writing

When writing is fuzzy, perfectly clear ideas come across as vague, illogical, or ambiguous. Don’t let fuzzy writing undermine your brilliant ideas! Great ideas deserve clear expression. Avoid the five don’ts below to communicate clearly with your audience. 1. Don’t…

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10 Pronunciation Mistakes Spanish Speakers Make

"In this video, you will learn the top pronunciation mistakes made by Spanish speakers. You will learn how to pronounce the H, the difference between B and V, Spanish R vs American R, why z's sound like s's by some Spanish speakers, words that end with M and more."

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3 Important Skills You’ll Acquire with Proposal Writing Training

Writing a proposal is one of the most important processes in business, and knowing the key elements of a great proposal versus a good or average proposal can make a world of difference to your career and to your business revenue. Here are some key elements for a successful proposal that you will discuss and practice throughout your proposal writing training:

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Incarcerated but Not Hyphenated

I received an invitation to a professional meeting focused on hiring “formerly-incarcerated talent (FIT).” FIT–that’s a catchy acronym. But what caught my attention more was the unnecessary use of the hyphen. Did you notice it? These are formerly incarcerated (not…

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Lake Superior State University’s 44th Annual List of Banished Words

"The wordsmiths at Lake Superior State University have released LSSU’s 44th annual List of Words Banished from the Queen’s English for Mis-use, Over-use and General Uselessness."

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