Do You Know That You Have a Unique Communication Style?

"Communication is like the air we breathe; it is transparent. When we are speaking our native language we all assume that how we communicate is good enough. Few of us consider that how we write, speak and listen has evolved over our lifetimes. There are five key influences that have formed our style: genetics, family, culture, education and profession. Here are the kinds of questions I have my clients explore when working with me. Answer them for yourself to discover the influences on your unique communication style."

Read the full article by Sherwood Fleming (photo, left) . . .

10 Etiquette Tips for Business Text Messages

Texting customers, colleagues, clients, and others is mainstream business behavior. But with regular use, there can be abuse. Don’t text just because you can. Text because people want or need to hear from you, and make the messages convenient for…

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What is Technical Writing? [New Definition for 2018]


Are you looking to understand what technical writing is and how you can become more proficient?

Technical writing continues to be a highly coveted skill in the professional workplace. Demand is expected to grow at 10% from 2014 to 2024. This is faster than the average for all occupations.

In this article we will show you an average day for a technical writer, how to improve your skills when writing complex documents, and why the field is quickly changing.

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This Is How I Went from Working on Dictionaries to Working in Tech

Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.

Read the full article . . .

Online Magazine: Teaching a Modern Business Communication Course

Teaching a Modern Business Communication Couse is an online magazine by Bovee & Thill, authors of the leading textbooks in business communication, featuring resources for business communication and business writing instructors. Recent posts include 

Do You Know the Key Topics That Are Disrupting Business Communication Course Content and Altering Lectures?
The Top Ten Words of the Year As Selected by Merriam-Webster
20 Words That You're Probably Using Incorrectly
27 Fascinating Maps That Show How Americans Speak English Differently Across the U.S.
If You Want Students to Pay Attention, Use an Ugly Font Like Comic Sans
27 Ways the Business Communication Course Can Help Your Students

12 Words You and Your Students May Be Mispronouncing

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I.e. or E.g. — Which Do You Choose?

Do you use the abbreviations i.e. and e.g. in your business writing? Do you use them interchangeably, or does each expression have its place? How would you define them if a child asked you what they meant? To think about…

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Professional Tone in Business Writing [A Guide for 2018]

tone in writing

“But, does it have the right tone?”

You’ve likely asked yourself this question, if not your colleagues or friends. And it’s not an easy one. Business writing is challenging not only to communicate the intention, but to communicate it in the right way.

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6 Types of Emails You Should Be Writing

"I’ll cop to (possibly) having lost control of my inbox now and again, swamped by the waves of incoming missives flowing over the transom. Yet it still remains one of the most convenient and speedy forms of global communication," offers Michael Fertig (photo, left) in a piece at

"That said, we could all probably do less of it. Much, much less. But here are six email types worth the electronic ink."

Author bio – Michael Fertik is the Executive Chairman and Founder of For more of his bio visit his website –

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Good Word to Know: “Polymath”

Reading yesterday’s New York Times, I came upon the word polymath, and I couldn’t confidently determine its meaning from the context. Can you define the word? Here’s how The NYT used it: The debut season of “Atlanta,” the FX series…

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“Poor Communication” Is Often a Symptom of a Different Problem

"Do employees complain that your company suffers from a lack of communication? That the left hand doesn’t know what the right hand is doing? Maybe the one doing the complaining is you. Or perhaps, as many companies do, you conducted an employee engagement survey and “lack of communication” emerged as a top gripe," writes Art Markman (photo, left) in a piece at

"I’d like to suggest that this problem may not be what it seems. . . ."

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