I expect a book on communication—which is what storytelling is—to teach me something new or remind me of truths I had better not forget. Rob Biesenbach’s Unleash the Power of Storytelling: Win Hearts, Change Minds, Get Results surpassed my expectations,…
"Communication is like the air we breathe; it is transparent. When we are speaking our native language we all assume that how we communicate is good enough. Few of us consider that how we write, speak and listen has evolved over our lifetimes. There are five key influences that have formed our style: genetics, family, culture, education and profession. Here are the kinds of questions I have my clients explore when working with me. Answer them for yourself to discover the influences on your unique communication style."
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Texting customers, colleagues, clients, and others is mainstream business behavior. But with regular use, there can be abuse. Don’t text just because you can. Text because people want or need to hear from you, and make the messages convenient for…
Are you looking to understand what technical writing is and how you can become more proficient?
Technical writing continues to be a highly coveted skill in the professional workplace. Demand is expected to grow at 10% from 2014 to 2024. This is faster than the average for all occupations.
In this article we will show you an average day for a technical writer, how to improve your skills when writing complex documents, and why the field is quickly changing.
Abby Wolfe tells the story of Erin McKean (photo, left) who went from lexicographer to start-up founder.
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Teaching a Modern Business Communication Couse is an online magazine by Bovee & Thill, authors of the leading textbooks in business communication, featuring resources for business communication and business writing instructors. Recent posts include
Do you use the abbreviations i.e. and e.g. in your business writing? Do you use them interchangeably, or does each expression have its place? How would you define them if a child asked you what they meant? To think about…
“But, does it have the right tone?”
You’ve likely asked yourself this question, if not your colleagues or friends. And it’s not an easy one. Business writing is challenging not only to communicate the intention, but to communicate it in the right way.
"I’ll cop to (possibly) having lost control of my inbox now and again, swamped by the waves of incoming missives flowing over the transom. Yet it still remains one of the most convenient and speedy forms of global communication," offers Michael Fertig (photo, left) in a piece at TheMuse.com.
"That said, we could all probably do less of it. Much, much less. But here are six email types worth the electronic ink."
Author bio – Michael Fertik is the Executive Chairman and Founder of Reputation.com. For more of his bio visit his website – MichaelFertik.com.
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Reading yesterday’s New York Times, I came upon the word polymath, and I couldn’t confidently determine its meaning from the context. Can you define the word? Here’s how The NYT used it: The debut season of “Atlanta,” the FX series…