Why Managers Don’t Listen (Poor Listener Syndrome): and the Cures!

"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears. However, this is a management and leadership resource, so we’ll stick with listening in the context of a management skill," writes Dan McCarthy (photo, left) at his website.

"So if listening is such an important management skill and it’s an ability we were born with, why do so many managers get feedback that say they are poor listeners? That’s an issue I’ve explored with several managers when I review their 360 assessment results. Here are the seven most frequent reasons, and a prescription for each cause: . . ."

Read the full article . . .

Brainstorming Meetings (Part 1)

"Brainstorming sessions can be a great way to generate new ideas, whether you’re naming a new product, thinking of ways to cut costs, or figuring out ways of solving tricky business problems. But running – and participating in – a brainstorming session can be a challenge. Groups need to feel comfortable and open, but still maintain focus. And everyone involved needs be diplomatic about how they suggest and respond to ideas."

"Fortunately, there are techniques and language that you can use to make brainstorming more effective. Today we’ll look at some of this language. . . ."

Read the full article . . .

How These 50 Innovative Companies Are Changing the World for Good

"More companies than ever are using the profit motive to help the planet and tackle social problems. Here’s our fourth annual list of the best of them."

Read the full article at Fortune.com . . .

No More Phones in Meetings?

"For years, I’ve been surveying executives about their biggest communication pet peeves. This behavior [phones in meetings] is their #1 complaint. Most of them say everyone’s doing it, especially their boss, so maybe it’s not a big deal?" writes Erin Donley (photo, left) in an article at HuffingtonPost.com.

"Don’t allow yourself to be brainwashed. It is a big deal. It’s a power play. It’s bad manners. It’s inconsiderate. Non-verbally it says, “I’m more important than you.”

"Allow me to introduce a concept called 'Whole Face Listening.'”

Read the full article . . .

Nine Thinking Patterns That Are Holding You Back and How to Stop Them

"The moment something unforeseen happens, we humans tend to slip into negative thinking habits."

"Not only do these thinking patterns drag you down when it comes to completing your goals — they can, in extreme cases, be detrimental to your health."

Nathalie Gaulhiac interviews Elke Overdick (photo, left) in a piece at BusinessInsider.com.

Read the full article . . .

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27 Tips to Become a Better Public Speaker

"For many, public speaking is right up there with dying on the list of things people hate or fear most. But at some point in your professional life, chances are good you’ll have to stand in front of a room full of people and lead a meeting or give a speech."

"Chances are even better that if you prepare both yourself and your speech instead of winging it, you might stand a chance of doing a great job instead of just a meh one. But how can you get past the dread and anxiety that comes with public speaking?"

See the tips brought to you by Rachel Weingarten (photo, left)...

Do You Come Across as Arrogant? 5 Workplace Behaviors to Curb

"Many of us have had to battle the specter of arrogance at one time or another. No one is perfect, and the particularly intelligent must be especially careful about slipping into egotistical behavior," writes Joel Garfinkle (photo, left) in a piece at SmartBrief.com.

"If you worry about being perceived as arrogant at work, read on to check your tendencies and learn about the alternative habits you should be perfecting. Even the most humble have to be wary of any action that can seem arrogant — it’s the wrong way to get noticed, especially when you’re working to climb the corporate ladder."

Read the full article . . .

Why You’re Not Using Enough Gestures in Your Presentations

"Author Vanessa Edwards and her team watched thousands of hours of TED Talks and noticed something surprising: The least popular TED Talkers used an average of 272 hand gestures during their 18-minute presentations, while the most popular used an average of 465 hand gestures in the same amount of time. As she noted on her blog, that’s almost double."

"Gesturing properly can add tremendous impact to your speech. After all, your audience is doing more than listening to your words when you’re giving a presentation. They’re looking out for your body language, expressions, tone of voice, and, yes, your hand gestures. But there are also other, less conspicuous reasons why incorporating gestures can make your talk more effective and compelling. Here are a few of them."

Read the full article by Annet Grant (photo, left) at FastComp...

7 Strategies to Keep Your Phone from Taking Over Your Life

"When your mind is even slightly resisting a task, it will look for novel things to focus on. And it doesn’t need to look far — only as far as your phone," writes Chris Bailey (photo, left) in a piece at Ideas.TED.com.

"Our smartphones provide an endless stream of bite-sized, delicious information for our brains to consume. It’s easy to get hooked, even to feel addicted. And most of us would prefer not to feel this way. So last year, I started to hack my relationship with my phone, looking for small behavior changes I could make so that I would begin using my phone with intention, not automatically.

"Here are 7 strategies I found useful to prevent phones from taking over our time and attention: . . ."

Author bio – Chris Bailey is a productivity expert and the author of The Productivity Project.

Read the full article . . .

True – False Test on Formatting Business Letters and Emails

"The standards of writing change. What was once correct in business messages now comes across as old-fashioned–or does it? Take this true-false test to check your knowledge of basic formatting standards for business letters and emails."

Take the test by Lynn Gaertner-Johnston (photo, left) . . .
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