Your Students Don’t Need to Wait to Graduate to Apply Their New Communication Skills

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Your students don't need to wait until graduation to start applying their new communication skills. With Excellence in Business Communication's unique Apply Your Skills Now feature, they'll learn how to use their new skills in a variety of academic and personal scenarios.

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6 Reasons Why One May Be a Bad Listener (and How to Change It)

"It may seem counterintuitive, but the way to achieve success is to make the people around you successful, says Fred Halstead, author of Leadership Skills that Inspire Incredible Results. “It’s not particularly intuitive; in our society we believe in ‘me first,'” he says."

"To help others succeed you have to become good at listening. Listening is more than simply hearing what someone has to say. You also need to be thinking how you can help the other person achieve the best results by carefully considering their words and asking thoughtful questions, says Halstead [photo, left].

“'If you just hear the words without hearing what the person actually intends to say, you will miss the opportunity to gain the essential clarity and results you seek,' he says."

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Why Managers Don’t Listen (Poor Listener Syndrome): and the Cures!

"Actually, it’s not just managers that don’t listen – it’s also employees, husbands, wives, kids, students, teachers, and just about human being with two ears. However, this is a management and leadership resource, so we’ll stick with listening in the context of a management skill," writes Dan McCarthy (photo, left) at his website.

"So if listening is such an important management skill and it’s an ability we were born with, why do so many managers get feedback that say they are poor listeners? That’s an issue I’ve explored with several managers when I review their 360 assessment results. Here are the seven most frequent reasons, and a prescription for each cause: . . ."

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