How to Win Over a Boss Who Just Doesn’t Seem to Like You

"Pay attention to that first time the boss’s guidance feels very prescriptive or more precise than you expected. You’re still in what we call the “forgiveness zone,” which means you can regain their trust through quick corrective actions. Ask them whether there was something you did recently that triggered their feedback. Have them explain what they would have done differently in that situation. Listen carefully. They are describing their expectations about the right approach to how they want things done or the real priority they want you to focus on.  Adapt your workflow to meet their expectations, and make sure to demonstrate, in ways that are highly visible to them, your new behaviors or your heightened emphasis on their priorities."

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Change How You Listen During Business Communications

"Due to a general lack of awareness about the nature of listening, both speakers and listeners are using the same faulty assumptions. Speakers assume that the listener has heard what they said as they intended it. Listeners assume that they have interpreted accurately. In other words, both sides are sure they are right and are convinced that the communication was successfully transmitted. But if a problem arises out of a miscommunication, who is typically blamed for it?"

"I have noticed over the decades in my work with clients, from a variety of professions and cultures, that we all share something in common; if there is a miscommunication, most of us blame the listener for not listening correctly. I challenge that. . . ."

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Online Magazine: Teaching a Modern Business Communication Course

Teaching a Modern Business Communication Couse is an online magazine by Bovee & Thill, authors of the leading textbooks in business communication, featuring resources for business communication and business writing instructors. Recent posts include 

Do You Know the Key Topics That Are Disrupting Business Communication Course Content and Altering Lectures?
The Top Ten Words of the Year As Selected by Merriam-Webster
20 Words That You're Probably Using Incorrectly
27 Fascinating Maps That Show How Americans Speak English Differently Across the U.S.
If You Want Students to Pay Attention, Use an Ugly Font Like Comic Sans
27 Ways the Business Communication Course Can Help Your Students

12 Words You and Your Students May Be Mispronouncing

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